Contact
Get in touch
Questions about the product, a plan for your agency, a problem with your account, privacy, security or press: send us a message and a person will read it and reply by email.
Send us a message
Which subject to choose
| Subject | Use it for |
|---|---|
| General enquiry | Anything else, including feedback and feature requests. |
| Sales | Agencies, more sites than a plan includes, or a question before you choose a plan. See pricing first for plans and credits. |
| Technical support | A connection, publishing, sync or billing problem. Include your site address and the exact message you see. |
| Privacy | Questions about your personal data. You can also export or delete your data yourself in Settings; see the privacy policy. |
| Security | A security question or a vulnerability report. See security for what to include. |
| Press | Interviews, quotes and information about Blog AI. |
Before you write
Some answers are quicker to find yourself:
- The help centre has step-by-step guides to every part of Blog AI.
- Connecting a site? See WordPress, Strapi or Search Console, each with a troubleshooting section.
- A broken connection can usually be fixed from the Sites page with Fix connection, without losing any data.
- For billing, invoices and cancelling, open Billing in the dashboard, which links to Stripe’s customer portal.
When you do write, the more specific the better: your site address, what you clicked, and the message on screen. Please don’t send passwords or API tokens by email or through the form.